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Customer Care

We believe that customer care is the highest of priorities. Each one of our customers is given the time and attention from both the management and the cleaning team. Efficiency, communication, excellent behaviour and high morale are what drive’s our staff to be the best representatives for our customers.

We understand that every client has a different requirement and we endeavour to accommodate your requirements. Our excellent client retention rate demonstrates our commitment to providing a level of daily contract cleaning services which we hope will exceed your expectations.

Our objective is to uphold our customer care throughout the service we deliver:  
We draw a detailed but clear tailored cleaning program to your specification.
We only employ experienced and dedicated workforce.
We provide continuous assessment, monitoring and training of your cleaning team.
We appoint a dedicated account manager that will oversee your cleaning contract.
We provide cleaning consultation and ensure timely response to any queries. 
We encourage regular feedback and always work towards improving our services.

We Value Your Business 
Maid of London have a number of core values and we strive to fulfil and apply these to our business philosophy. We manage our workforce closely so as to identify and prevent any situations developing into problems. Thus you can concentrate on your business without any interruption. 

We strive to deliver the best cleaning service in London in an honest and true business manner, and will work hard to fulfil your expectations from the start.If for any reason you are not fully satisfied with any tasks carried out, contact us within 24 hours and we will re-clean it for you at no extra cost. 

To learn more about our services or to get a FREE (no obligation) quote, call us on 020 3538 6996 to speak to one of our account managers who will discuss your service requirements in detail.